The role of a general manager (GM) is multifaceted, requiring a mix of interpersonal, technical, and social-systemic skills to achieve success. The best GMs understand the importance of excelling in these areas and prioritize continuous self-development. This dedication to improvement is not just for personal benefit but also to better lead and develop their teams.
C-suite executives often emphasize that one of their key responsibilities is to nurture talent within their organizations. This involves not just managing daily operations but also fostering an environment where team members can grow and develop their skills. By effectively developing their people, leaders can ensure that their organizations remain competitive and innovative.
To achieve this, GMs must engage in regular self-assessment and seek opportunities to enhance their capabilities. This could involve professional training, mentorship, or simply learning from their experiences and the experiences of others. By doing so, they set a strong example for their teams, demonstrating the value of lifelong learning and adaptability in the ever-evolving business landscape.
In summary, the role of a general manager goes beyond managing processes; it involves being a proactive leader who invests in their growth and the growth of those around them. By focusing on interpersonal, technical, and social-systemic skills, GMs can lead more effectively and contribute to the overall success of their organizations.